Privacy Policy

Last Updated: 3/2/2025

Thank you for visiting MedLifeTees (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from medlifetees.com (the “Site”) or otherwise interact with us.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from customers:

  • Name
  • Email Address
  • Optional Phone Number (used for order updates and promotional messages)

1.2 Payment Information

We do not store or process payment information on our servers. Payment information is collected and processed directly by third-party payment processors such as Stripe, Square, PayPal, Google Pay, and Apple Pay.

1.3 Device & Usage Information

We use Google Analytics, WooCommerce Analytics, and other third-party plugins that collect information about your browsing behavior, such as:

  • IP address
  • Browser type
  • Device identifiers
  • Pages viewed and links clicked
  • Cart abandonment data (to send automated reminder emails)

Cookies and similar tracking technologies may be used to enhance user experience, remember cart items, and analyze website traffic. Users have the option to manage or opt out of cookies when they first access our Site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process and ship your orders, including sharing relevant information (name, address) with third-party shipping providers such as WooCommerce Shipping and Pirate Ship.
  • Customer Support: To respond to inquiries, fulfill requests, and provide troubleshooting assistance.
  • Marketing & Communications: We may send promotional emails, newsletters, or text messages via platforms like Mailchimp, Zapier, or other marketing tools. You may receive updates about new products, offers, and events related to MedLifeTees.
  • Improving Our Services: To analyze how users interact with our Site, monitor cart abandonment, and identify areas for optimization.
  • Compliance & Legal Obligations: To comply with applicable laws, regulations, or legal obligations and to protect our rights or property.

3. How We Share Your Information

  • Service Providers: We share your information with necessary third-party service providers to facilitate payment processing (Stripe, Square, PayPal, Google Pay, Apple Pay), shipping (WooCommerce Shipping, Pirate Ship), and marketing (Mailchimp, Zapier).
  • Business Transfers: In the unlikely event of a merger, sale, or reorganization, user information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your personal information to comply with applicable law, regulation, or legal process if required by government authorities or to protect the rights, property, and safety of MedLifeTees.

We do not sell or rent your personal information to any third parties.

4. Data Retention & Security

  • Retention Period: We retain your personal information indefinitely unless you request its deletion or your account is otherwise terminated.
  • Security Measures: We employ website encryption and follow industry best practices to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

  • Access, Correction, & Deletion: You have the right to request access to or correction of your personal information at any time. You may also request that we delete your information from our systems.
  • Opt Out of Marketing: You can opt out of receiving marketing emails or texts from us at any time by following the unsubscribe instructions in the email or by emailing us at support@medlifetees.com.
  • Cookies & Tracking: You can manage or disable cookies through your browser settings and opt out of certain data collection via the cookie preference tool on our Site.

6. Children’s Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at support@medlifetees.com so we can delete it.

7. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or other state laws. These rights may include the right to know what personal information is collected, how it’s used, and the ability to request deletion or opt out of its sale. While we do not sell your data, we aim to provide the same level of transparency and control to all users. To exercise these rights, please contact us at support@medlifetees.com.

8. International Users

We primarily serve customers in the continental United States, specifically California. We do not currently market or ship outside of the U.S. If you access our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or for operational, legal, or regulatory reasons. When we update the Policy, the “Last Updated” date at the top will be revised accordingly. Your continued use of our Site following the posting of changes indicates your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us at:

Should you prefer, you may also write to us at:
538 W 7th St, Holtville, CA 92250
(Please note this is our business address; if you wish to avoid publishing it publicly, you may provide only your phone or email as the primary contact.)